名校MBA英文面試題目
個人信息方面的問題：
針對personal data
1. What's your name?
2. May I have your name, please?
3. Are you Mr./Miss?
4. What's your surname?
5. What is you family name?
6. What's your full name?
7. How do you spell your last name?
8. Please give me your name.
9. May I ask your name?
10. I believe you're Mr.…., aren't you?
11. Your name, please.
12. How do you do, and you are…?
13. Miss... , I presume.
14. Would you give me your name?
Answers:
My name is …
Yes, I'm…
My surname is…
My full name is…
How do you do, I'm..
針對personal qualities
1. What kind of personalities do you think you have?
2. What kind of person are you?
3. What types of people do like to work with?
4. What types of people don't you like to work with?
5. Do you think you are introverted or extroverted?
6. Would you like to describe yourself as what kind of person you are?
7. Would you like to tell me your weak points and strong points?
8. What do you think is the most important thing fo you to be happy?
9. What basic principles do you apply to you work?
10. What do you think a job is?
11. Are you more a follower or a leader?
12. What attitude do you take towards life?
Answers:
1. I think I'm honest and reliable.
2. I feel I'm initiative and aggressive, responsible in doing things.
3. To tell you the truth, I think I'm imaginative and creative.
4. I like to work with imaginative and creative persons.
5. I don not like to work with the introverted people.
6. I believe I'm extroverted, easy to approach and friendly to everyone.
7. Frankly, I think I'm quite outgoing and I enjoy mixing and doing things with others.
8. I wouldn't call myself introverted though some times I'm inclined to think independently and enjoy staying all by my self, often and often I like sharing activities with others.
9. I approach things very enthusiastically and I can take on jobs that bother other people and work at them slowly until they get done.
10. I think a job is on the one hand a way of making a living, but on the other hand, it is also a very important way to self-fulfillment.
11. . I think I am more of a leader, but I am team-task minded too.
12. I feel it is important to build a career. Seize the day, seize the hour. Even if it's hard at the time. I try to get things done that day and not to let them go.
有關興趣愛好的提問
1. Do you have any special interests other than your job?
2. What are your hobbies?
3. What other interests do you have?
4. What kind of recreations do you most enjoy?
Answers:
My chief interest is…
Yes, …is my special interest.
I like to read books. (mystery, novel, detective, fiction, non-fiction, biography)
I enjoy spots.
I like dancing.
5. What do you like to do in your spare time?
6. What do you do when you are not working?
7. How do you spend your free time?
8. How do you entertain yourself after work?
Answer:
On weekends, I sometimes go mountain climbing with my colleagues or fishing.
9. What's your marital status?
10. Could you tell me something about your family?
11. Do you spend much time staying with your family?
Answers:
I'm not married. /I'm still a single.
I've been married for 10 years and have a daughter.
I usually get together with my family on weekends because we are all busy.
Working Experience(有關工作經驗方面的問題)
Q: What is important to you in a job?
A: For example, challenge, the feeling of accomplishment, and knowing that you have made a contribution.
Q: Please tell me your present job.
A: I am working in a garment factory. My present job is to inspect the quality of products. comparatively speaking, quality control is rather simple. Although I do my job well, I am looking for a new job which is more challenging.
Q: Your resume says you have had some experience working in a foreign representative office in Shanghai, may I ask why you left?
A: I worked in a foreign representative office for one year. However, I left there two years ago because the work they gave me was rather dull. I found another job which is more interesting.
Q: What kind of jobs have you had?
A: I worked as a business coordinator in a foreign representative office, then I transferred to a joint venture as a sales manager. So I am familiar with the textile market in China.
Q: What qualifications do you have that make you feel you will be successful in your field?
A: First, I think my technical background is helpful. I have enough knowledge to market the products to my customers. Secondly, I have studied for four months in a Marketing Training Program with satisfactory results. Finally, I have mastered the English Language. These qualifications will make me successful in my career.
Q: What have you learned from the jobs you have had?
A: I have learned a lot about business know-how and basic office skills. In addition, I learned at my previous jobs how to cooperate with my colleagues.
Q: What's you major weak point?
A: I haven't been involved in international business, so I don' t have any experience, but I have studied this course in an International Business Training Center.
或者：
Q: What are you greatest weaknesses?
A: Identify one or two, such as the following:" I tend to drive myself too hard", " I expect others to perform beyond their capacities", " I like to see a job done quickly, and I'm critical if it isn't." Note these weaknesses could also be regarded as desirable qualities. The trick with this question is to describe a weakness so that it could also be considered a virtue.
Q: What are your greatest strengths?
A: I know a lot about how the Chinese economy works, and how business is done here. Secondly, I speak English fluently. I have no difficulty with language. And, I am a hard worker when I have something challenging to do.
Q: Please tell me about your working experience.
A: I have five years experience in the chemical industry since I graduated from
college. First of all I worked as an assistant engineer in the××× Company. Three years later I transferred to ××× Company. Now I am working in the Sale Department of that company.
Q: Where do you want to be five years from now?
A: In five years, I'd like to have my boss's job. (I'd like to be my own boss.)
Q: What is your career objective?
A: I want to apply my experience and education to a position in personnel administration in a Sino-America joint venture.
or:
I want to get a position offering challenge an responsibility in the realm of marketing.
Q: Would you talk about some of your achievements at work?
or
Q: Can you tell me something about your achievements?
A: I have been ×××for ABC Company for ×××years. Sales of the item for which I have been responsible have increased by 14% during the last four years.
其他的一些有關工作方面的問題及答案：
1. What do you do?
2. What kind of work are you doing now?
3. How long did you work there?
4. Where have you worked in the past?
5. What kind of work were you doing at your previous employer's?
6. What did your work consist of exactly?
7. What work were your responsible for at your previous employer's?
8. What did you most like (dislike) about your previous job?
9. What were your responsibilities as a ..?
Answers:
I'm a sales manager at ××× company.
I have been …at..
I was in charge of ..
I have been working there for ×××years.
I was responsible for …
Educational Background (關於教育背景方面的問題)
Q: what is your major?
A: My major is Business Administration. I am especially interested in "Marketing".
Q: What are your major and minor subjects?
A: My major subject is Physics and my minor subject is Practical Mathematics.
Q: What subject did you major in at university?
A: I majored in Economics.
Q: Which university did you graduate from?
A: I graduated from ××× University.
Q: When did you graduate from university?
A: I graduated from Shanghai Normal University in 1990.
Q: Have you received any degrees?
A: Yes. First, I received my Bachelor of Arts degree in English Literature, and then an MBA degree.
Q: What course did you like best?
A: Project Management. I was very interested in this course when I was a student. And I think it's very useful for my present work.
Q: How did you get on with your studies in college?
A:I did well in college. I was one of the top students in the class.
Q: Do you feel that you have received a good general training?
A; Yes, I have studied in an English training program and a computer training program since I graduated from university. I am currently studying Finance at a training school.
其他一些有關教育背景方面的提問方式及答案：
1. What's your educational background?
2. What degrees do you have?
3. What about your education?
4. Now tell me something about your professional education?
5. What university did you graduate from?
6. What's your specialty?
7. What research have you even done?
8. What are your major subject and minor subjects?
9. How many languages can you speak?
10. What foreign languages can you speak?
11. Can you speak, write, and read English fluently?
12. Can you manage English conversations?
13. How is your English proficiency?
Answers:
1. Three years ago I graduated from ×××University. I received a ×××degree there. ××× is my major and English is my foreign language.
2. I have a master of ×××
3. my specialty is ×××
4. I like to deal with…
5. my major is
其他方面的問題：
Q: Why should we accept you?
A: Because firstly I've received very good academic training, secondly, I've obtained good job skills, and finally I'm very enthusiastic about my MBA study.
Q: What would you do if....?
A: This question is designed to test your response. For example: "What would you do if your computer broke down during an audit?" Your answer there isn't nearly so important as your approach to the problem. And a calm approach is best. Start by saying, "One thing I might do is ..." Then give several alternative choices.
Q: What do you think is more important in getting a job, education background or experience?
A: Most job advertisements say that experience is needed or preferred, that is to say, those with experience are more likely to be hired.
Q: What qualities are needed to get a promotion in a company?
A: If an employee is hard-working and loyal/well-experienced in his job, creative and innovative/quick at decision-making, he is likely to be promoted.
Q: What qualities are the basic requirements for leading positions at all levels in a company?
A: In my view, a business leader should be able to build up appropriate and effective interpersonal relationship with his/her employees and clients.
Q: Why do some honest and loyal employees remain unprompted after many years of hard work?
A: The position of a leader asks for more than honesty, loyalty and industry.
Q: Do you think English is quite important in MBA study?
A: Having an excellent command of English in speaking, reading, listening, and writing is critical to a MBA student as long as he wants to become an internationalized entrepreneur and doesn't want to miss the huge potential of business opportunities in the cooperation with any company from English-speaking countries.
And since MBA projects have been far more developed in US and European countries than in China, an English proficiency will definitely be of a great help to the understanding and learning of advanced theories and practices in business administration.
Q: Do you know something about the development of China's MBA projects? Can you give any suggestions on the room for improvement of China's MBA projects?
A: China began to participate in MBA programs since the early 1980s' mainly through cooperation with US and European business schools. And from 1990s', China began to establish the degree of MBA projects.
Suggestions for improvement:
Localization of MBA projects, especially focus on the establishment of our own case bank.
Market-orientation. China is in great need of executives who are technically sound in the fields of IT, finance, and accounting and who have a thorough command of management theories and good communication skills and strategic viewpoints.
More attention should be drawn to the education of CTOs and CFOs besides the traditional education of CEOs.
In China, apart from CTOs, we are in great need for CFOs, those who knows the operation of capital markets as well as the general management knowledge because the biggest challenges for enterprises in China are how to finance a company and how to handle the risky capital markets.
Q: What is CFO and the related responsibilities?
A:
CFO is the abbreviated form of Chief Financial Officer, who is the most important and valuable position of management in modern enterprises besides CEO.
Responsibilities for CFO: handle various financial relations especially relations with the investors (investment financing), with governments (taxation, and bond supervision), and strategic business planning, and human resources management.
A CFO will direct the department of planning, department of finance, department of operational management, department of ERP and department of H.R.
In other words, CFO is responsible for all the departments except departments of production and sales.
We should lay more emphasis on the education and training of CFO.
Relationship between CEO and CFO
CEO is the one who make decisions on the long-term objectives or missions for a company, while CFO is the one who make those ambitions and long-term planning into concrete, operable strategies especially the financial strategies. And not only that, CFO is the person who actually assess the fulfillment of the objectives. So the harmonious cooperation between CEO and CFO in a company is critical.
一些背景資料：
Q: What is the difference between MBA program at home and abroad?
A: China's MBA projects are lagging behind their counterparts at abroad in the following respects:
Teachers and teaching facilities
At abroad: Doctoral degree is a must for teachers in universities, and for those who teach in business schools. They have to have obtained professional education in business and management, some with educational background in economics and other pertinent sciences. And most of them have direct or indirect experience of business administration and they keep a close contact with enterprises through consulting services or research projects. So they can combine those management theories with enterprise practices which is quite advantageous to the MBA education.
At home: We have teachers without doctoral degrees at our business schools, teachers without professional business or management background, and teachers lacking practical understanding of how an enterprise is actually operated.
Source of students
At abroad: basically, all students applying for MBA education come from enterprises and they intend to continue their career in enterprises when they finished their MBA study. They are people with highest potentials to become excellent businessmen or businesswomen.
At home: we have a more complex source of students. A large part of enrolled students are not from enterprises which means they have no former business experience. Although some are excellent people they simply need longer period to become entrepreneurs. Some choose to enter governments and intuitions after their MBA education which goes against the overall objectives of MBA programs.
System of managing MBA education
At abroad: business schools have self-decision-making for their MBA projects, such as the scale of recruitment, tuitions and way of hiring teachers. The high autonomy enables them to develop fast and obtain special features of their own.
At home: Universities have little independence and it's even worse when it comes to business schools. All the above-mentioned decisions are made under a planning system which consequently affect the quality of MBA programs.
Teaching methods
At abroad: besides the traditional ways of teaching, that is lecture and case study, there are many kinds of different ways of education for example, field projects, group projects decision by computer simulation, guest speech , project study, consulting reports , role plays, discussions and seminars, action learning, debates, internships, study trips, student presentation, problem solving and experiential exercises.
At home : our teaching methods are rather limited.
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MBA英文面試常用詞彙、短語
Expressions for Personal Qualities（描述個人素質方面的用詞）
本性
bright ability plus flexibility ability to learn good health
mature dynamic energetic honest stable personality
high sense of responsibility resourceful excellent presentation and communication skills
ability to innovate strong initiative technically sound
good analytical mind to solve complex issues personal confidence
proven problem solving / analytical skills acute and dynamic easy to get together with people
strong technical commercial sense strong negotiation and communication skills pleasant personality
initiative
對未來
highly-motivated strong ambition and determination to succeed career ambition ambitious ability and desire to advance rapidly aggressiveness
做事方式
well organized preparedness to work hard bilingual good people skills strong inter-personal skills hard-working enjoys working with people work(operate) independently strong leadership skill a great team spirit work under high pressure and time-limitation result-oriented have the commitment to meet deadlines team player good people management skills
Language Proficiency（描述語言能力的用詞）
常見形容詞、名詞和副詞
working good proficiency above-average excellent effectively fluent familiarity fluency
實例：
1． Working command of spoken and written English
2． Good command of English with ability to understand hand-written English
3． Proficiency in written and spoken English and Chinese
4． Above-average English/ Chinese communication and organization ability
5． An excellent understanding of English
6． Ability to communicate in English orally and in written form
7． Effectively bilingual in English and Chinese
8． Be able to communicate in and translate from English to Chinese and vice versa orally and in written form
9． Fluent in English
10． Familiarity with technical English
11． Fluency in English
Computer Literacy（描述計算機水平的用詞）
常用形容詞
sound high hands-on high proficiency solid skillful literate good experienced
實例：
1． Knowledge of microcomputer and software programming
2． Sound knowledge and experience in computer
3． Having experience in computer operation proficiency in Microsoft Windows, Word and Excel
4． High proficiency in computer operation
5． With hands –on experience in system development including system analysis and design
6． High proficiency in computer networking and office productivity software
7． Solid knowledge in personal computer operation
8． Be skillful in computer application
9． Computer literate in both English and Chinese languages
10． Good working knowledge of Lotus 123 or other related financial software
11． Experienced in Oracle, Informix or Sybase and UNIX
Occupational Experience（描述工作經歷的用詞）
1. experience in international sales and ability to produce results
2. experience working in multinational environment
3. market-oriented with knowledge of shipping documentations and some technical background
4. experience in auditing, cost accounting and taxation
5. familiarity with or interest in international trade issues
6. 2 years working experience in commerce and consumer products
7. 1-2 years marketing experience in advertising and promotion
8. experience in the computerization of financial functions
9. media planning or servicing international clients
10. experience in staff management
11. experience in networking business
12. clerk experience
13. 3 years working experience at supervisory level in production operation
14. excellent experience in administrative accounting
Job titles （各種職務名稱）
commerce and accountant（商務會計類職務）
CPA----Certified Public Accountant
Chief accountant
Accounting analyst
Accounting assistant
Accounting clerk
Accounting manager
Accounting staff
Accounting supervisor
Bond analyst
Bond trader
Export Sales Manger
Export staff
Financial analyst
Financial controller
Financial executive
Financial manager
International sales staff
Marketing assistant
Marketing executive
Marketing manager
Marketing officer
Marketing personnel
Marketing representative
Market analyst
Market development manager
Market oriented staff
Market researcher
Market executive
Sales assistant
Sales clerk
Sales engineer
Sales manager
Sales planning staff
Sales promotion manager
Sales representative
Sales supervisor
Management（管理類職務）
administrative assistant
administrative manager
administrative service manager
administrative staff
administrative clerk
administrator
area representative
assistant manager
assistant to general manager
business assistant
businesses manager
executive director
executive secretary
human resources manager
office administrator
office assistant
personnel administrator
personnel manager
personnel supervisor
senior clerk
senior consultant
senior secretary
Technology and engineering（技術工程類職務）
Production inspector
Production manager
Production planner
Production supervisor
Project staff
QC inspector
Architectural engineer
Programming engineer
一些重要的管理名詞解釋:
teamwork: a cooperative effort by a group or team to pursue a common objective. Teamwork spirit is very important for modern cooperation culture.
communication: the exchange of information between individuals, for example, by means of speaking, writing, or using a common system of signs or behavior. Good communication is critical for the smooth operation of any organization.
sales: the exchanging of goods or services for an agreed amount of money, or a single transaction
marketing: the business activity of presenting products or services to potential customers in such a way as to make them eager to buy. Marketing includes such matters as the pricing and packaging of the product and the creation of demand by advertising and sales campaigns.
management: the organizing and controlling of the affairs of a business or a particular sector of a business successfully.
CEO: the abbreviated form for the chief executive officer.
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MBA英文面試常用句式
見面：
Good morning
Good afternoon.
May I come in?
Nice to meet you.
Thank you.
告別：
I've enjoyed speaking with you.
That's my pleasure. It's been nice talking with you.
Well, nice to have been talking to you.
Thank you for interview with me. I hope to meet you again.
就某一個問題你如果認為自己已經回答完畢了可以說：
I think that's all.
That's it, I t
hink.
Have I answered your question?
談話中：
Thank you for your compliment.
It's very kind of you to say so.
Excuse me, I guess I don't make myself clear.
核實一下自己對對方意思的理解是否正確
Do you intend to say that…
Do you mean…
Does that mean…
If I understand right…
下列句型則通常用以表示舉例
For example,…
Let me give you an example.
下列句型則通常用以表示猶豫
You see,…
Well, the thing is,…
Well, you know, er,…
I mean…
Oh, let me think for a moment…
Well, let me see.
That's a very big / interesting / difficult question…
Um… er…actually…in fact…you see…the thing is… how shall I put it… sort of…
Well… it's like this, you see…theee…ayyy…
下列句型則通常用以瞭解信息
Can you tell me something about it?
I'd like to know more about…
表示你對某事感興趣
I find …quite attracting.
I have some interest in…
I'm interested in…
My hobby is…
…interests me a great deal.
表示你的意見
As far as I'm concerned, I think…
As I see it,…
In my opinion…
Personally, I believe…
下列句型則通常用以表示重述
※ 請某人重述某事
Could you repeat that, please?
Could you say that again, please?
I'm sorry?
I'sorry, but I didn't quite catch what you were saying.
I'sorry, what's that?
※ 重述
I was just saying…
I was just wondering…
※ 換一種方式重述
in other words,…
Let me put it another way,…
That's to say…
一般情況下，我們不鼓勵大家打斷考官的話，但是如果確是必要，那麼請適用下列語句：
Can I say something here?
Can I add something?
Excuse me for interrupting, but…
如何提出問題，獲得更多的信息及回答技巧
（1）如何提出問題
I was wondering if you could help me. I'd like to know…
I wonder if you could tell me…
This may sound like a dumb question, but I'd like to know…
Excuse me, do you know…
I hope you don't mind my asking, but I'd like to know…
Would you mind (very much) telling me…
Excuse me, but could I ask you a quick question?
Do you happen to know … (你是否碰巧知道…)
（2） 回答技巧：如何拖延
Well, let me see…
Oh, let me think for a minute…
I'm not sure; I'll have to check…
That's a very interesting question.
（3）回答技巧：如何拒絕
I'm not really sure.
I can't answer that one.
I'm sorry, I really don't know.
I've got no idea.
I'd like to help you, but…
That's something I'd rather not talk about just now.
Ask me another question. (別問我這個。)
（4）如何獲得更多的信息
Could you tell me some more about …
Would you mind telling me more about …
I'd like to know more about…
Something else I was wondering about was …
Something else I'd like to know is …
Sorry, that's not really what I mean, What I'd like to know is…
Sorry to keep after you, but could you tell me…
Sorry, I don't quite understand why…
Situational dialogues （情景對話）
明確：
＃Who is your character?
＃What does your character need?
＃What relationship does your character have with the character played by the interviewer or another candidate?
見面寒暄
1. A: How are you?
B: Not bad. How about you?
A: I am very well, thank you!
B: It's been a long time that we haven't seen each other.
A: It's really has been a long time.
2. A: Hi, I'm Jack.
B: I'm Jean.
A: Nice to meet you.
B: Me, too.
A: Where are you from?
B: Beijing, China.
A: Oh, really! Are you have on vacation or on business?
B: Neither. I'm a student here.
A: Is that right? Which university?
B: Eastern Washington University.
A: What are you studying?
B: Business Education
A: Oh, that sounds interesting.
B: Not bad. What about you? Are you a student, too?
A: No, I work for an auto company in town.
3. A: Hi, I'm ××.
B: I'm ××.
A: Glad to meet you.
B: Nice to meet you.
A: Are you from around here?
B: No, from China, but I live in the States.
A: Really? No wonder you speak English so well.
What do you do?
B: I'm an analyst.
A: You mean a psychoanalyst or an economic analyst?
B: Neither, a stock market analyst.
A: Oh, it's no easy job to analyze and predict the quotations on the stock exchange. Do you work in town?
B: Yeah, I work for the Marloo Research Institute.
A: Mm.. sounds great.
B: Well, what about you, what's your job?
A: I'm a truck driver.
B: I just can't imagine driving a huge truck.
A: It's easy. You want try it? It's fun.
B: Oh, thank you, but I prefer not.
電話用語
1. A: Hello, is ××in now?
B: I'm sorry, you have the wrong number.
A: Oh, I'm really sorry.
A: Hello, this is ××, I would like to speak to ××.
B: Sorry, she is not here. Do you have any message for her?
A: I'll call again in 20 minutes.
2. A: Hello?
B: Hello! Lucy? This is Ted.
A: Oh, hello, Ted, how are you doing?
B: Fine thanks, Lucy, how are you?
A: pretty good. What's on your mind?
B: What are you doing this weekend?
A: Nothing. Why？
B: Well, I'm having several friends over for dinner this coming Saturday, and I was wondering if you'll have time to join us.
A: Sounds interesting. What time would you like me to come?
B: Is six o' clock all right?
A: That's fine. I think I can make it.
B: Very good. I'll see you Saturday. Good-bye.
A: Thank you for calling. So long.
3. A: ×× office. What can I do for you?
B: Hi, this ××of ABC company. Is Mr. Robin there?
A: Wait a minute, I'll go and find him. Sorry, he is not in the office at the moment.
B: Could you tell me where I can get him on e phone now? I've got something urgent.
A: I have no idea where he is, but he said he would be back early this afternoon. He'll be having a sales meeting. Can I take a message?
B: Yes, please. Would you ask him to call me as soon as he gets backs. The phone number is ….
A: …, is that right?
B: Yes.
A: And your name is?
B: ×× of ABC Company.
A: I got it. Ok, I will have Mr. Robin call you the moment he comes back.
B: Thanks a lot.
A: You're welcome. Good-bye.
問路
1. A: Excuse me, could you show me how to get to ××?
2. A: I am lost. Is there a subway station around here?
3. A: Excuse me. Do you know how to get to ××?
4. A: Where can I find ××, please?
Answers:
1. Ok, you go south three blocks. On your right hand side. You will see a huge building. That's it.
2. Yes, you go this way until you get to the next traffic light. The subway entrance is just over there.
3. I'm sorry. I'm not familiar with this area, please ask somebody else.
4. Keep walking down this hall way and in front of the escalator on the right hand side, you'll find it.
閒聊
1．天氣
A: What a stuffy hot day!
B: I can't stand this kind of weather anymore.
A: What weird weather.
B: It's probably due to the so- called El Nino effect.
A: The TV said that today we might have rain.
B: Don't you believe the weather forecasts?
A: It's always wrong.
B: But you'd better bring an umbrella with you.
2.電視節目
A: What kind of TV programs do you like?
B: I like watching new programs.
A: Why do you like to watch that kind of program.
B：I think keeping myself informed of the latest world news is very important.
B: What program do you like most?
A: The Discovery Channel on cable TV is the one I like most. It's full of knowledge and is a very good educational channel. I like to watch it with my family.
3．興趣愛好
A: What are your hobbies?
B: I like music.
A: Can you play any kind of musical instrument?
B: I can play piano, but I'm not very good at it.
B: How about you?
A: I know nothing about any musical instrument. But I have a collection of many different CDs and records.
4．體育運動
A: Mr. ××, what's your favorite sport?
B: My favorite spot is tennis.
A: What is the most popular sport in China?
B: Ping-Pong is the most popular one in China.
A: In our country, we prefer soccer to ping-pong.
B: If it is the convenient for you, how about we go to watch the professional ping-pong game together tomorrow?
A: I would be glad to.
討論問題、分享意見
這類話題可以涉及的對象比較廣泛，但是不論說什麼，都會用到下面這六組句型。
1．Asking for opinions
What's your opinion of …?
What do you think of…?
How do you feel about…?
I was wondering what your opinion of …was?
I was wondering where you stood on the question of…?
What about…?
2. giving opinions
I'd like to point out…
As far as I'm concerned,…
In my opinion,…
From my point of view, I think…
Personally, I think…
It would seem to me that…
As far as I'm able to judge…
Frankly, I think..
I reckon..
If you ask me…
You know what I think, I think that..
I'd say that…
The point is …
Wouldn't you say that…?
Don't you agree that…?
As I see it…
I'd just like to say that I think that…
3. agreeing
I agree entirely.
I totally agree.
I couldn't agree more.
I agree with you on that.
That's just what I was thinking.
You know, that's exactly what I think.
That's a good point.
I take you point.
I'm with you on that.
I'd go along with you on that /there.
4. disagreeing
do you really think so?
I wouldn't agree.
I disagree.
I see what you mean, but..
Yes, that's quite true, but…
I'm not really sure if I would agree with you on that.
I'm not sure I quite agree.
Well, you have a point there, but…
Perhaps, but don't you think that…
5. asking for explanations (optional)
I'm sorry, I don't quite understand what you man by…
I didn't quite follow what you were saying about…
I'm afraid I'm not really very clear about what you mean by…
I don't quite see what you're getting at…
What do you mean by …?
6. giving explanations (optional)
Well, the point I'm trying to make is that…
Let me put it another way…
Sorry, let me explain
What I mean is that…
What I'm saying is that…
道歉
需要道歉的場合也很多，但是總離不開以下的句型，跟上一個大類一樣，大家只要按照順序，將自己要說的具體內容套在下面的句型中就可以了：
1. apologizing-admitting mistakes
I'm terribly sorry, but I seem to have …
I'm very sorry for …
I'm sorry that…
I must apologize for…
I'm not quite sure how to put this, but..
I'm afraid I've got something to tell you…
2. making excuses
I had no intention of …really.
It really wasn't my fault, you see…
I didn't mean to, really
3. forgiving-accepting apologies
Oh, that's alright. Don't worry.
Oh, never mind, it doesn't really matter.
Please don't blame yourself.
That's OK. Forget it.
4. apologizing for changing future plans
I'm terribly sorry about this but I don't think I'll be able to …
I hope this doesn't put you out too much, but I'm afraid I won't be able to …
You know I said I'd …well I'm afraid… I can't now.
抱怨
1.
A: Hello, this is ××of the Oriental Trading Company. I'd like to speak to the office manager.
B: Hold the line, please. I'll see if Miss Green is in… Go ahead, Miss Green can take your call.
A: Hello, Miss Green, this is ××of the Oriental Trading Company. I'm afraid I have to make a serious complaint.
B: Hello, Mr. ××. What seems to be the trouble?
A: I've been flying Air China for nearly six years, Miss Green, and I must say that I have always been very satisfied with the service, but last Saturday something happened which was inexcusable.
B: Can you give me the details, Mr. ××
A: yes. I was scheduled on Flight 543 from Beijing to Sidney …..
B: I see. I'm very sorry to hear that, Mr.××.i can assure you that such things don't happen very often.
A: I hope not. What do you intend to do about this，Miss Green?
B: I'll look into the matter for you, and talk to the person responsible for this mistake.
A: All right, then.
B: Thanks for calling, Mr. ××. If you have any further questions about ××, don't hesitate to contact me direct.
A: I'll do that, thank you. Good-bye.
B: good-bye.
2.
A: Yes, sir? Can I help you?
B: Well…I bought this camera a month go and there seems to be something wrong with it.
A: well, sir, I'm afraid there isn't much we can do about it actually…
B: How come you say that? The guarantee covers for a year.
A: Did you bring the receipt with you, sir?
B: yes, here you are.
A: In that case, I suggest you leave it with us and we'll see what we can do.
以下是常用的句型：
1. making a complaint
I'm sorry to have to say this, but…
2. accepting a complaint
Oh, I am sorry about that.
I can't tell you how sorry I am.
I'm so sorry, I didn't realize.
I just don't know what to say.
3. delaying a complaint
I suggest you leave it with us and we'll see what can be done / what we can do.
I'm afraid the manager isn't in at the moment. Could you call back later?
4. rejecting a complaint
Well, I'm afraid there's nothing we can do about it actually.
Well, I'm afraid there isn't much we can do about it actually.
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MBA英文自我介紹
關於簡歷
Framework（格式）
1． Basic information (personal data)
Name sex marital status health date of birth address phone numbers email address
2. career objective
3. Education background
4. working experience
【注意】3、4兩項的內容都是按照由近及遠、由高到低的次序進行排列。
5. personal qualities
6 language proficiency
7. computer literacy
8 interests and hobbies
&#
61548; A layout（樣本）
Resume of (your name)
Address (street, city, province, post code)
Sex Birth Date
Home Phone Office Phone
Mobile Phone Email Address
Marital status
ID Card Number
Working History
按時間
From 1998to2002 Position: assistant to the chief manager
Name and Place of the work unit: ABC Company
Responsibility: compiled reports for the chief engineer on
production
Achievements:
按職務
editor:
time
place
responsibility
achievements
accountant:
time
place
responsibility
achievements
按工作性質
computer operation:
time
place
responsibility
achievements
computer system planning
time
place
responsibility
achievements
personnel supervisor
time
place
responsibility
achievements
Education
From to Academic Degree: B.A received in July 1983
Name and Place of the University: Beijing University
Major: management
Minor: English
Honors, awards and achievements: earned academic scholarship, 2 years, top ten graduates
Activities: literary club, secretary
Published two papers
Among the pertinent courses taken are:
Public Finance
Technical Qualifications
From to (certificate received)
From to (certificate received)
From to (certificate received)
Personal Qualities
Language Proficiency
Computer Literacy
Hobbies and Interests
簡歷中常用動詞
1. achieved sales increase by 15%
2. acquired enough experience for ….
3. acted as interpreter for the last 5 years
4. attended all these meetings, and assisted the project manager to make financial decision
5. cooperated a project for a fast food restaurant
6. completed the negotiation and achieved sales increase by %
7. conducted a seminar
8. controlled the budge
9. coordinated operations of a hotel with manager
10. created a good image for Co
11. developed marketing skills by working as a salesman for years
12. devised a system which could simplify working process
13. directed a staff of ten in producing the newspaper and selling it
14. experienced in operations of …
15. gained retail experience including the marketing research
16. handled public relations
17. helped coordinate operation of a computer company
18. improved efficiency of work and reduced its expenses
19. initiated and carried out a research project to evaluate the trade market
20. served as an assistant manager in a world-famous chain store
21. supervised 6 person research team for 5 years
22. worked one year as a …
簡歷中涉及到的語法問題
1. 將所有第一人稱代詞從簡歷中拿掉（I, we, me, my）, 當然更不能用第三人稱代詞。
2. 冠詞：簡歷當中不需要冠詞，例如：應寫retrained staff而不是retrained the staff
3. 助動詞：簡歷當中不需要助動詞，所以，應該寫managed 而不是have managed
4. 動詞：簡歷當中的所有主要動詞全部用動詞的過去式形式。
5. being性動詞：簡歷中一律使用主動語態，不要出現am, is, are, were, was等詞。
6. 時態轉換：簡歷中的時態基本保持過去式，偶爾用一般現在式。
7. 復合句：在簡歷中少用復合句，將其拆成若干短小的句子，最多帶一個從句，主句都是類似祈使句的樣子——無主語
Self-statement（個人介紹----樣本）
MY BACKGROUND
I was born in a small village of Shan Dong Province on April 4th, 1968. When I was young, my family was very poor, so I had to work to earn money to help my parents after class when I was in the middle school.
In 1986 I was admitted by University of International Business and Economics (or: UIBE) to pursue a bachelor degree in Economics. My major is accounting in Department of International Business Management. The undergraduate education gave me a wide range of vision and taught me how to cooperate with others. I developed several professional interests in Accounting, Finance, and International Trade.
The following eight-year working experience offered me a good chance to give full play to my creativity, intelligence and diligence. In 1990-1993, I worked as an assistant to funding manager in China National Technical Import and Export Corporation. In 1993-present, I was employed by China Kingdom Import and Export Corporation to be the Manger of Financial and Accounting Division.
I do believe that with my hard early life, solid educational background and ample working experience, I would be an excellent student of you MBA program.
MY PERSONAL ACCOMPLISHMENT:
After graduating from UIBE, I was employed as the assistant to the funding manager by China National Technical Import and Export Corporation. After reading a lot of related files, and analyzing the overall funding situation of the corporation, I found that the loan policy was not been put into effect. So we have thousands of millions RMB loan with very high interest rate while a large amount of cash in bank with very low interest rate was idle. I reported this to my supervisor, and then we studied and revised the loan policy. This revision saved the corporation approximately RMB thirty millions yuan. In order to raise the funding effectiveness, after one year's hard work, I developed the internal banking system within the corporation based on the actual funding supply and need of the different divisions and projects. This internal banking system made full use of the corporation' funding resources, and due to this, I was highly praised by the president of the corporation.
WHY CHOOSE YOUR MBA PROGRAM?
After I have worked in business area for eight years, I feel that I need to continue my education by pursuing a Master degree in business administration. I have practiced my professional expertise in accounting, demonstrated my leadership abilities and perfected my communication skills. But I have yet to become an entrepreneur in my own right, and to fully master the art of modern business. I want to be trained more vigorously in scientific methods of analysis and synthesis. There are a lot of opportunities and challenges in China that I do not yet fell fully confident to seize. My business career has so far benefited mostly the companies that I worked for, but a good business education in your university will probably become a new era for me.
Your university is well known for its excellence in China's business education. I am sure that, with my extensive business experience, I can be a worthy student of yours. I am anxious to benefit from your seasoned guidance and take advantage of your research facilities.
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MBA英文面試攻略
面試注意事項
姿勢：站，腰要挺直，雙肩自然放鬆，雙手自然下垂。坐：不要癱在椅子上，抬頭挺胸，平時對方。目光穩定。不要有小動作，腿平放，手自然放在腿上。
跟面試者的距離不要太遠也不要太近。
注意細節：敲門、關門、握手。
談吐——千萬不能「吐痰」。自信、口齒清楚、音量、節奏、簡潔、條理、坦率
神態：自信、視線停留30-60%、眼神（對方講話時，你講話時）、嘴巴、笑容
衣著：整潔、得體
面試禁忌
1. 氣喘吁吁，神色慌張
2. 對方不伸手，不要主動伸手
3. 不要自行就座，要等對方示意。
4. 坐下後要向對方表示感謝
5. 不要任意挪移位置
6. 不要把隨身物品亂放
7. 打完招呼後，等對方開口提問
8. 交談中，眼神閃爍不定， 不要咬嘴或噘嘴
9. 不要打斷對方，以及和對方爭論
10. 不要有小動作（掏耳朵、摳鼻子、撓頭皮）
11. 避免口頭禪
12. 表達不清晰
13. 無論是自己沒能夠聽清楚考官的問題，或是已經回答完畢，包括在回答問題時由於思考而引起的停頓，都需要用明確的語言告訴對方，切忌默不做聲！
要學會聽懂考官問題
英語中的問題一般分為兩種形式：close-ended questions 和 open-ended questions
前者只需要用一、兩個詞作答，而後者則需要進一步的解釋和說明。一般來說面試當中， 為了避免談話陷入沉悶單調的氣氛當中，考官一般是要將這兩種問題有機地結合起來。考生要準確把握對方所問問題的性質，給予其想要的回答，從而避免了對於只 需要簡短回答的問題囉嗦個沒完，對於需要進一步闡釋的問題卻回答得不夠。兩種情況都會給考官留下不好的印象。
一般來說兩種問題的引導詞有比較明顯的不同，請大家注意掌握：
Close-ended Open-ended Both
Are…?
Do…?
Who…?
When…?
Where…?
Which…? How…?
Why…?
In what way…?
Tell me about… What…?
【注意】
對於open-ended questions,在組織答案時，最好先用一句話或者一個短語將你要說的主要意思總結一下，這樣不僅可以再拖延一點時間，而且也有助於對方聽清楚你的答案，從而會比較容易留下思路清晰的好印象。
e.g. Interviewer: Why do you want to study for MBA?
Candidate: That's a rather difficult question. There are two main reasons, I suppose.
如果考官對你的回答不甚滿意，你也許會聽到這樣的問題：
I'd like to know some more about…
Could you tell me a bit more bout…?
Sorry to press you, but could you tell me…?
Sorry, I don't quite understand, could you tell me …?
I didn't quite follow what you said about…
Meaning?
For example?
Then you?
Therefore?
Which means?
So then?
例如：
A: How did you happen to move here?
B: I like the climate better.
A: Better than…
B: Better than the polluted air of the city.
A: Which means…
B: Which means I can expect better overall health for myself.
沒聽懂對方在說什麼怎麼辦？
千萬不要往過蒙！！！
你可以：
承認自己不知道答案：
e.g. I' sorry. I don't understand.
Sorry. I don't follow.
或者：
請對方重複問題：
e.g. I didn't catch that. Would you mind repeating it?
Could you repeat the question, please?
再或者：
請對方為你澄清你沒有聽清楚的個別詞：
e.g. Sorry. I don't know what you mean by 『Union Jack'
Would you mind explaining 『Union Jack'?
http://edu.sina.com.cn/l/2005-01-27/ba99357.shtml
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